Privacy Policy
1. Introduction
Soccersounds.com (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the confidentiality, integrity, and availability of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”).
We value your trust and are committed to responsibly managing the personal data you share with us, ensuring transparency and fairness throughout all data processing activities.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through the website soccersounds.com and related online services. Soccersounds.com is the data controller responsible for the collection and use of your personal data as described in this policy.
For any inquiries related to this Privacy Policy or our data processing practices, please contact us at: [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data – Includes information about how you use our site, such as Internet Protocol (IP) addresses, browser type and version, time zone settings, pages viewed, referring/exit pages, clickstream data, and session duration.
b. Account Data – Information provided during registration or account creation, including your full name, mailing address, email address, and phone number.
c. Profile Data – Includes user preferences, feedback provided, purchase history, saved items, and behavioral data within soccersounds.com.
d. Communication Data – Any correspondences you send to us directly, including support inquiries, feedback, and interaction records with our customer service team.
e. Technical Data – Device-specific information such as operating system, hardware specifications, screen resolution, mobile network, unique device identifiers, and system configuration details.
f. Transaction Data – Details regarding purchases or payments, billing or shipping information, payment status, order history, and delivery data. Note: We do not store full payment card numbers; transactions are handled through secure third-party providers.
g. Preference Data – Includes your choices regarding marketing communications, product interests, and cookie consents.
4. Legal Bases for Processing
We process your personal data under the following legal bases, depending on the purpose of collection:
– Consent: When you affirmatively provide consent, such as subscribing to marketing emails or accepting cookies for analytics.
– Contractual Necessity: When processing is required to fulfill a contract with you, including order management and account functionality.
– Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., security monitoring or website analytics), provided your rights do not override those interests.
– Legal Obligation: Where processing is required to comply with applicable legal or regulatory obligations.
5. Your Rights
Under GDPR and, where applicable, the CCPA, you are entitled to the following rights:
– Right of Access – Obtain confirmation as to whether personal data exists, and receive a copy.
– Right of Rectification – Request correction or completion of your data.
– Right of Erasure – Request deletion of your personal data under certain legal grounds.
– Right to Restrict Processing – Request temporary suspension of processing where accuracy or legality is contested.
– Right to Data Portability – Receive your data in a structured, machine-readable format for transfer to another controller (where applicable).
– Right to Object – Object to processing based on legitimate interest or direct marketing.
– Right Not to Be Subject to Automated Decision-Making – Oppose profiling or automation that significantly affects you.
California residents may also request details about how we handle their data under the CCPA, including the right to opt-out of the sale of personal information.
To exercise any of these rights, please contact us at [email protected] with sufficient information to verify your identity.
6. Security Measures
We implement robust technical and organizational measures in line with industry best practices to protect your data, including:
– Data encryption during transmission and at rest
– Role-based system access and strict authentication protocols
– Firewalls and threat detection systems
– Regular system backups and disaster recovery protocols
– Mandatory employee data privacy and security training
While we take reasonable precautions, no data transmission method over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
7. International Transfers
Your personal data may be transferred and stored outside of your country, including to jurisdictions that may not offer the same level of data protection. In such circumstances, we ensure appropriate safeguards are in place, such as:
– Adoption of European Commission Standard Contractual Clauses (SCCs)
– Verification of data processor compliance with certified international frameworks
– Regular data protection assessments of our partners
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Typical retention periods include:
– Account Data: Retained while the account is active, and up to 2 years following closure
– Transaction Data: Retained for 7 years for financial and tax compliance
– Usage and Technical Data: Retained for up to 2 years for analytics and performance optimization
– Communication Data: Retained for 3 years after last contact or resolution of support case
Data that is no longer required will be securely deleted or anonymized.
9. Cookie Policy
soccersounds.com uses cookies and similar technologies to enhance user experience, improve website performance, and deliver relevant content. Categories of cookies include:
– Essential Cookies: Necessary for core functionality (e.g., login, navigation)
– Functional Cookies: Enable personalization and language settings
– Analytics Cookies: Measure traffic and interaction patterns for improvements
– Performance Cookies: Assess loading times and responsiveness of features
We may also use cookies from third-party providers (e.g., Google Analytics) to assist with usage and performance tracking.
10. Cookie Management and Compliance
You have full control over cookies. When you visit soccersounds.com, you will be presented with a cookie consent tool that allows you to accept or reject non-essential cookies. You may also manage cookie settings through your browser.
Under GDPR and CCPA guidelines:
– Users must express informed consent before non-essential cookies are stored
– You may opt out of targeted advertising and tracking cookies
– California residents may exercise the “Do Not Sell My Personal Information” right
Disabling cookies may impact certain functionalities on the site.
11. Children’s Privacy
The website soccersounds.com is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 13, we will take prompt action to delete it.
If you believe a child under 13 has provided us with personal information, please contact us immediately at [email protected].
12. Policy Updates & Notifications
We may revise this Privacy Policy periodically to reflect changes in our services, regulatory requirements, or security practices. Any modifications will be updated on this page.
We encourage users to review this Privacy Policy regularly. Where significant changes are made, we will take reasonable steps to notify you, such as via email or website banners.
13. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal data, please reach out via:
Email: [email protected]
We are committed to ensuring full compliance with relevant privacy regulations and providing clear, honest, and accessible data practices. If you believe your rights under data protection laws have been infringed, you have the right to lodge a complaint with your local data protection authority.
Thank you for trusting soccersounds.com with your personal information.